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Privacy Policy

At [a subsidiary of Zonco Technologies Inc., referred to as "The Alphabet Directory" we pride ourselves on attention to detail regarding our customerís privacy. Please read the following information to learn more about our Privacy Policy.

If users have questions or concerns regarding this statement, they should first contact our Webmaster by emailing to

1. What personally identifiable information does The Alphabet Directory collect?

This Privacy Policy covers The Alphabet Directory's treatment of personally identifiable information that is collected by our company when a customer is visiting our site and using our services. This policy also covers The Alphabet Directory's treatment of any personally identifiable information that business partner's share with our company and added to our Web Site database. This policy does not apply to the practices of companies that The Alphabet Directory does not own or control, or to people that The Alphabet Directory does not employ or manage. To submit a website on our Web Site, a user must first complete an order form. Whilst placing an order, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have shown an interest.

2. What organization(s) collects the information?

The Alphabet Directory collects information from our users at several different points on our Web Site We will not sell, or rent this information to others in ways different from what is disclosed in this statement. When the user signs up for these services, we may share names, or other contact information that is necessary for third parties to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

3. With whom The Alphabet Directory may share user information?

The Alphabet Directory share personal information with third parties who we use to perform functions on our behalf. For example, we use a third party to verify and process your credit card information in order for us to bill you for requested services. All third parties are contractually obligated to use your personal information only for the purpose for which it is given. We do not provide your personal email address in this service. We consider your "personal" contact email as confidential and kept 'entirely private'. We only use your personal email address for our technicians to send service reports or notifications to you. We may also disclose your personal information when required by law or in the our belief that such action is necessary in order to conform to acts of the law or comply with a legal process served on our main Web Site.

The Alphabet Directory contains links to other sites. Please be aware that The Alphabet Directory is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web Site that collects personally identifiable information. This privacy statement applies solely to information collected on our Web Sites.

4. How The Alphabet Directory uses the information?

First, we use a feature of your browser called a cookie to assign identification to your computer. The unique user ID contained within your cookie automatically identifies your computer, but not you, to our servers every time you visit our site. Cookies by themselves cannot be used to find out the identity of any user but may be correlated with identity information in our log files. You can turn the cookies feature off by using your browser's preference options, but you may not be able to utilize some services properly.

Second, we keep track of your IP address to help diagnose problems with our server and to administer our Web Site. Your IP address is also used to gather broad demographic information about you, such as your location and your Internet service provider. The Alphabet Directory may also collect combined information on how our users are utilizing the site. This might include information regarding traffic patterns through the site and search queries.

Third, we log browser types, access times, URLs from which visitors came to our site and URLs viewed by visitors while on our site. Except as otherwise stated in this Privacy Policy, we do not provide this information to third parties, except in combined form.

5. What choices are available to users regarding collection, use and distribution of the information?

We request information from the user on our order forms. Here a user must provide contact information (like name and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and for orders. If we have trouble when processing an order, this contact information is used to contact the user.

6. What types of security procedures are in place to protect the loss, misuse or alteration of information under The Alphabet Directory control?

Our Web Site takes every precaution to protect our users' information. When users submit sensitive information via the Web Site, your information is protected both online and off-line.

When our submission form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our submission form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our office. Only employees who need the information to perform a specific job (for example, our accounts department or our customer service representatives, or our Website technicians) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Our servers that store personally identifiable information on are kept in a secure environment and are stored behind a firewall. If you have any questions about the security at our Web Site, you can send an email to

7. How users can correct any inaccuracies in the information.

All users of our website can review and modify their account or profile information on the site.

Alternatively they can also contact us by email through avenues provided on pages of our Web Site.

8. What happens if our Privacy Policy changes?

If we decide to change our Privacy Policy, our users will be notified so they are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted/deactivated your personal information you will not be contacted, nor will your personal information be used in this new manner. We will only use information in accordance with the Privacy Policy under which the information was collected.

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